Privacy Policy

Last updated: September 4, 2026

1. Introduction

Welcome to Hello Nanchang ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hellonanchang.com (the "Site"). Please read this policy carefully. By using the Site, you consent to the data practices described in this policy.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: When you voluntarily submit a contact form or subscribe to our newsletter, we collect your name and email address.
• Usage Data: We automatically collect certain information when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data is collected through Google Analytics.
• Cookies and Tracking Technologies: We load Google Analytics under Consent Mode v2 with all advertising signals denied at all times, so no advertising cookies are ever set. Outside the EEA, the UK and Switzerland, Google Analytics runs by default (analytics cookies only, no advertising cookies); for visitors in the EEA, the UK and Switzerland analytics consent stays denied unless it is granted, so Analytics sends only anonymous, aggregate pings and sets no cookies. You can control cookies at any time through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide travel assistance
• To send our newsletter (only if you have subscribed)
• To analyze website usage and improve our content and user experience
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect data:

• Google Analytics: For website traffic analysis. Google's privacy policy applies to data collected by Analytics.
• Affiliate partners: Some links to hotels, tours and travel services are affiliate links. If you book through one, the partner may set its own cookies and we may earn a commission at no extra cost to you. We do not currently run a third-party advertising network on this Site; if that changes, we will update this policy and label ads on the page.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are retained for up to 12 months. Newsletter subscription data is retained until you unsubscribe.

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to withdraw consent for data processing
• The right to opt out of marketing communications

To exercise any of these rights, please contact us at info@hellonanchang.com.

7. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: info@hellonanchang.com
• Website: hellonanchang.com/contact